Privacy Policy

Ohana International School
Last Updated: 20-1-2026

1. Introduction

Ohana International School (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website (https://schoolintokyo.com) or interact with us online or offline.

By accessing our website or providing us with your information, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal information:

a. Information You Provide Directly

  • Contact Information: name, email address, phone number, postal address

  • Application Data: student registration forms, enrollment details, guardian information

  • Communications: messages, inquiries, and correspondence with staff

b. Automatically Collected Information

When you visit our website, we may collect:

  • Usage Data: IP address, browser type, pages visited, time spent on pages

  • Device Information: device type, operating system, device identifiers

  • Cookies and Tracking Technologies

c. Sensitive Information

We do not intentionally collect sensitive personal information (e.g., racial or ethnic origin, health data) through the website without explicit consent unless required for enrollment or compliance purposes.

3. How We Use Your Information

We use personal information to:

  • Provide, maintain, and improve our educational services

  • Process enrollment applications and registrations

  • Communicate with students, parents, and guardians

  • Respond to inquiries and requests

  • Send administrative or operational updates

  • Personalize user experience on our site

  • Comply with legal and regulatory requirements

4. Legal Basis for Processing (Where Required)

We process personal data:

  • To fulfill contractual obligations with you or your student

  • For administrative, educational, and operational purposes

  • To comply with applicable laws and regulations

  • With your consent where required

5. Sharing Your Information

We may share personal information with:

  • School staff and administrators for internal educational and administrative purposes

  • Service providers who support our operations (e.g., IT hosting, payment processors)

  • Legal authorities when required by law or to protect our rights

  • Affiliated partners with your consent

We do not sell personal information to third parties for marketing purposes.

6. Cookies and Tracking

Our website uses cookies and similar technologies to:

  • Enhance site functionality

  • Analyze website usage

  • Understand visitor preferences

You can control cookies through your browser settings. Disabling cookies may affect site performance.

7. Data Security

We implement administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure. We cannot guarantee absolute protection.

8. International Data Transfers

If we transfer personal information outside Japan, we will ensure appropriate protections are in place to safeguard the data in accordance with applicable law.

9. Your Rights

Depending on your location and applicable law, you may have rights to:

  • Access and obtain a copy of your personal information

  • Correct or update inaccurate information

  • Request deletion of your personal information

  • Object to certain processing activities

To exercise your rights, contact us at the details below.

10. Children’s Privacy

Our services are generally intended for students and families. We do not knowingly collect personal information from children under the age of 13 without parental consent unless expressly provided through school enrollment procedures.

11. Changes to This Policy

We may update this Privacy Policy at any time. The “Last Updated” date will change when updates occur. Continued use of our services after changes indicates acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding your personal information, please contact:

Ohana International School
Email: office.ohana@schoolintokyo.com
Address: Ohana International School
Tokyo, Minato, Motoazabu, 3−12−36
Japan, 〒106-0046